Frequently Asked Questions
Are you open?
We regularly update this website as well as our Facebook page with our operational status (check the large red text at the top of every page).
Can I ride on the same tube as my child?
Double riding is ONLY allowed on our kiddie hill. On the larger hills, EVERYONE needs to be in their own tube, but you can hold onto each others handles.
Are pets allowed?
No. Pet are not allowed into Flagstaff Snow Park.
We use to allow pets, but after multiple "mishaps", we changed our pet policy in February of 2019.
Are snow tubes included?
Snow tube use is included with every ticket purchase, EXCEPT FOR LIMITED ACCESS TICKETS. We have hundreds of high quality snow tubes ready to be used.
Can we use our own sleds?
No, only FSP snow tubes are allowed on our runs.
What are your hours of operation?
9 am to 5 pm, conditions permitting. Some days we are only open from 1 pm to 5 pm. Tubing run lines close at 4:30 pm.
Who needs to buy a ticket?
EVERYONE who enters the snow play are needs to have a ticket. Limited Access tickets are available for people that will not be tubing. Kids 2 and under are free. Seniors 70 and over are also free.
How many runs are there?
We have 6 runs including our kiddie hill. Most of our runs are split into 2 lanes.
We open as many runs as we can depending on conditions.
Are the number of tickets limited?
Yes, we limit the number of tickets for both snow play sessions. You can guarantee you have a spot by purchasing tickets online ahead of time.
Can I buy tickets on-site?
On weekends and holiday breaks we usually only sell tickets online.
When we are open mid-week, walk up tickets can be purchased from our ticket booth.
Will you fill up today?
We have no way of knowing. You can purchase tickets online to guarantee you have a spot. Tickets for weekends and holidays are generally ONLY available online.
Do you offer any discounts?
Yes, we have a discounts available for locals, large groups, and active duty military personnel. Discounts will be applied to online purchases when you pickup your tickets from the ticket booth.
Do I need to print out the tickets I purchase online?
No, just bring your confirmation number to our ticket booth to pick-up your tickets.
Are tickets valid all day?
We have a morning session from 9 am to 1 pm and an afternoon session from 1 pm to 5 pm. Tickets are valid for their corresponding session. All-Day tickets can be purchased online and from our ticket booth.
Can I leave and re-enter Flagstaff Snow Park?
Yes, you can enter or re-enter the Park anytime during the session you purchased a ticket for.
Can I upgrade my morning session ticket to an all-day ticket?
If we are not sold out you can upgrade to an all day ticket. Upgrading costs $7 per ticket, Upgrading can only be done in person at our ticket booth.
Which session is better?
The morning session tends to be less crowded, but both sessions are great. When we have fresh snow, the runs are usually slow until the snow gets polished. The runs are usually faster in the afternoon.
Why aren't there tickets listed for...?
Tickets are listed only when we are sure that we will have adequate snow. We post changes to our operational status on Facebook & Twitter as well as on this website.
Do I need chains or four wheel drive to get there?
No, all access roads are paved and plowed.
If I buy tickets online will FSP be open?
Yes, We only enable online ticket sales when we are sure that we will be able to open.
If I buy tickets online, and then my child gets sick, or my car breaks down, or a highway is closed, or I decide not to come, can I
Tickets are non-refundable. We sell out most weekends and holidays.
If you buy tickets online, we reserve a spot for you, which means we turn away someone else who did not buy tickets.
Please make sure you will be able to use the tickets BEFORE you purchase them.
If the runs are slow, can I get a refund?
No, mother nature does not always cooperate. When we get lots of fresh snow, even after we groom, runs will be SLOW until the snow gets polished by the tubes. Sometimes this takes several hours. Afternoons are usually the fastest, but we cannot guarantee that the runs will be fast.